Frequently asked questions
Loc8tor products are incredibly easy to set up and use. But in case there’s anything you need to know, we’ve covered it off below. Haven’t found your answer? Simply contact us and we’ll be happy to answer any questions you may have.
Click here to read FAQs related to the GPS system.
General
How does Loc8tor work?
Which Loc8tor is right for me?
Is Loc8tor available in any shops?
In which countries is Loc8tor available?
What is Sagepay?
What is Loc8tor's WEEE policy?
Capabilities
How many items can I protect with my Loc8tor?
What range does Loc8tor have?
Will Loc8tor find Tags through obstacles such as clothing and walls?
Can Loc8tor detect whether an item is upstairs or downstairs?
Does Loc8tor work abroad?
Do you have a technical specifications sheet?
Loc8tor Lite
How does the Loc8tor Lite work? Loc8tor Pet GPS Products Handheld Tags General Loc8tor uses a blend of exciting new technologies and traditional radio frequency (RF) technology. Both Tags and Handheld transmit and receive radio signals. The Loc8tor Handheld picks up this signal translating it into clear audio and visual prompts to guide you in the right direction or warn that an item has gone astray. Audio beeps are also emitted by the Tag to help you home in on the item's specific location. Which Loc8tor is right for me? Is Loc8tor available in any shops? In which countries is Loc8tor available? What is Sagepay? What is Loc8tor's WEEE policy ? Loc8tor Pet How does the Loc8tor Pet work? How many items can I protect with my Loc8tor Pet? What range does Loc8tor Pet have? How accurate is it ? Will it locate the Tags through obstacles such as fences or walls? Can Loc8tor detect whether your pet is upstairs or downstairs? Does Loc8tor work abroad? How do I attach a Tag to the pet I wish to protect? How do I know which button to press to search for it? Will Tags owned by other people affect my Loc8tor Handheld? Are the Tags water resistant? How do I get an additional copy of the manual ? Loc8tor Lite How many items can I protect with my Loc8tor Lite? What range does Loc8tor Lite have? How accurate is it ? How do I actually find something? Will it locate the Tags through obstacles such as clothing or walls? Can Loc8tor detect whether an item is upstairs or downstairs? Does Loc8tor work abroad? How do I attach the Tags to the items I wish to protect? How do I know which button to press to search for it? Will Tags owned by other people affect my Loc8tor Handheld? How can I make the Tags water resistant? How do I get an additional copy of the manual ? Capabilities What range does Loc8tor have? Will Loc8tor locate Tags through obstacles such as clothing or walls? Can Loc8tor detect whether an item is upstairs or downstairs? Does Loc8tor work abroad? Do you have a technical specifications sheet? Handheld How much does the Handheld weigh? How loud is the audio alarm? What if I lose my Handheld? Please note – Constant use of the Alert mode will significantly reduce battery life. When not needed turn Alert mode off Tags How do I attach the Tags to the items I wish to protect? How do I know which Tag the Loc8tor has found? What is the size of the Loc8tor tags? How much do the Tags weigh? Will Tags owned by other people affect my Loc8tor Handheld? How can I make the Tags water resistant? 2. Place the Tag in a small plastic bag and seal the top using a zip tie. The bag doesn't affect the range. 3. Use silicon sealant for kitchen and bathrooms and put a generous amount along the seal on the Tag and the holes by the buzzer. Click here for a Video example from a customer. Batteries How long will the batteries last? How do I know when to replace batteries? How do I insert new batteries? The Loc8tor Pet and the Loc8tor Lite have a slide-off battery compartment (at the back).
How many items can I protect with my Loc8tor Lite?
What range does Loc8tor Lite have?
How accurate is it ?
How do I actually find something?
Will it locate the Tags through obstacles such as clothing or walls?
Can Loc8tor detect whether an item is upstairs or downstairs?
Does Loc8tor work abroad?
How do I attach the Tags to the items I wish to protect?
How do I know which button to press to search for it?
Will Tags owned by other people affect my Loc8tor Handheld?
How can I make the Tags water resistant?
How do I get an additional copy of the manual?
How does the Loc8tor Pet work?
How many items can I protect with my Loc8tor Pet?
What range does Loc8tor Pet have?
How accurate is it ?
How do I actually find something?
Will it locate the Tags through obstacles such as fences or walls?
Can Loc8tor detect whether your pet is upstairs or downstairs?
Does Loc8tor work abroad?
How do I attach a Tag to the pet I wish to protect?
How do I know which button to press to search for it?
Will Tags owned by other people affect my Loc8tor Handheld?
Are the Tags water resistant?
How do I get an additional copy of the manual ? Click here to read FAQs related to the GPS system.
What is the size of the Loc8tor Handheld?
How much does the Handheld weigh?
How loud is the audio alarm?
What if I lose my Handheld?
How many Tags can be monitored with each Handheld?
How do I attach the Tags to the items I wish to protect?
How do I know which Tag the Loc8tor has found?
What is the size of the Loc8tor Tags?
How much do the Tags weigh?
Will Tags owned by other people affect my Loc8tor Handheld?
How can I make the Tag water resistant?
Batteries
What type of batteries are used?
How long will the batteries last?
How do I know when to replace batteries?
How do I insert new batteries?
How does Loc8tor work?
Click here to view a comparative chart showing the uses for each Loc8tor device.
Currently Loc8tor is available in the UK from Maplin electronics, Harrods and directly from us at the www.loc8tor.co.uk website. We are currently working with a variety of other retailers to make Loc8tor available in more shops shortly.
Loc8tor has been launched initially in the UK and now has customers in over 30 countries. It is also available in the US, France, Germany and Spain via www.loc8tor.com, www.loc8tor.fr, www.loc8tor.eu and www.loc8tor.es. Standby for more new website launches in 2010. In the meantime, we can dispatch to almost all other countries direct from the UK. Please contact us if you are an International customer interested in selling Loc8tor locally.
Sagepay is a secure online payment solution provider for thousands of online and mail order business across the UK. They are also the largest independent Payment Service Provider in the Country. To provide you with the utmost security all of our credit and debit card transactions go though to Sagepay.
Loc8tor is a responsible re-seller and will take back your old product when you purchase a new one, we would ask you to contact us at sales@loc8tor.co.uk so we can provide you free of charge a return envelope for your product so we can recycle your old product accordingly.
Loc8tor uses a blend of exciting new technologies and traditional radio frequency (RF) technology.Both Tags and Handheld transmit and receive radio signals. The Loc8tor Handheld picks up this signal. Whilst the Tag beeps to help guide you in the Handset actually points you in the direction to walk. Using clear audio and visual prompts just follow the direction with the strongest signal
A- Up to 4. The pack comes with 2 homing tags but an extra two mini homing tags can be purchased.
Loc8tor Pet has a typically range of up to 122m / 400 feet. This is based upon an outdoor application with clear line of sight. In certain environments you can find over a greater distance. Obstacles such as walls, floors, cupboards and other people will reduce the maximum range proportionately.
The Loc8tor Pet handset will guide you to within 2.5cm / 1” of your possessions.
How do I actually find something?
Switching the handset on and select the item you want to find. So long as the tag is in range the handset will pick up its signal. Now turn around in a full circle keeping the handset pointing straight in front of you. Now walk in the direction of the strongest signal. The Loc8tor uses audio with varying pitch - higher when you are pointing in the right direction and visual -Red, amber and then green to indicate you are getting closer. Repeat full circle if you are ever unsure which direction to walk in.
Yes, however the maximum range will be reduced. Actual range will vary depending on what’s between the tagged item and handset
Yes, Loc8tor is fully directional and will provide guidance left and right, and up and down. You will get the strongest signal when you are pointing directly at the tag. First complete a full circle. As you get closer try pointing to the ceiling (if you are downstairs) or to the floor (if upstairs)
Yes, Loc8tor works on the 2.45GHz ISM frequency band which is available worldwide.
Select one of the Splashproof tag cases included within the pack. Making sure you’ve registered the tag to the handset first insert the tag into the silicon case. This can now be attached directly to i.e. the pets collar using the split ring on the collar or feeding the collar through the silicon case.
When you register each new Tag you are able to assign it to one of the four buttons on the front. Make a note which pet is assigned to which button on the slip provided. This can either be stuck to the back of the handset or onto the bracket provided.
No. Each Tag is uniquely registered to your Handheld during a simple set up process. It is then impossible for other Handhelds to track find your pet.
Not unless used with our Splashproof case included within the pack.
Click this link and save it to your computer or print
Up to 4. The pack comes with 2 homing tags but an extra two mini homing tags can be purchased.
Loc8tor Lite has a typically range of up to 122m / 400 feet. This is based upon an outdoor application with clear line of sight. In certain environments you can find over a greater distance. Obstacles such as walls, floors, cupboards and other people will reduce the maximum range proportionately.
The Loc8tor Lite handset will guide you to within 2.5cm / 1” of your possessions.
Switching the handset on and select the item you want to find. So long as the tag is in range the handset will pick up its signal. Now turn around in a full circle keeping the handset pointing straight in front of you. Now walk in the direction of the strongest signal. The Loc8tor uses audio with varying pitch - higher when you are pointing in the right direction and visual -Red, amber and then green to indicate you are getting closer. Repeat full circle if you are ever unsure which direction to walk in.
Yes, however the maximum range will be reduced. Actual range will vary depending on what’s between the tagged item and handset
Yes, Loc8tor is fully directional and will provide guidance left and right, and up and down. You will get the strongest signal when you are pointing directly at the tag. First complete a full circle. As you get closer try pointing to the ceiling (if you are downstairs) or to the floor (if upstairs)
Yes, Loc8tor works on the 2.45GHz ISM frequency band which is available worldwide.
Tags can be quickly and easily attached using a key ring loop or high strength adhesive strips, which are all supplied in the pack.
When you register each new Tag you are able to assign it to one of the four buttons on the front. Make a note which item is assigned to which button on the slip provided. This can either be stuck to the back of the handset or onto the bracket provided.
No. Each Tag is uniquely registered to your Handheld during a simple set up process. It is then impossible for other Handhelds to track your Tags.
See our Splashproof tag case.
Click this link and save it to your computer or print
How many items can I protect with my Loc8tor?
With Loc8tor Plus, Up to 24 Tags can be monitored in Locate or Alert modes; while with Loc8tor Pet and Loc8tor Lite, up to 4 tags can be monitored in Locate mode.
Loc8tor has a maximum range of 183 metres / 600 feet. This is based upon an outdoor application with clear line of sight. Obstacles such as walls, floors, cupboards and other people will reduce the maximum range proportionately. The Handheld guides you to within 2.5cm / 1” of your possessions.
Yes, however the maximum 183 metres / 600 feet range will be reduced. Actual range is contingent on where and what Loc8tor is used on, and what impediments there may be between the Handset and the tagged item.
Yes, Loc8tor is fully directional and will provide guidance left and right, and up and down.
Yes, Loc8tor works on the 2.45GHz ISM frequency band which is available worldwide.
Click here to download.
What is the size of the Loc8tor Handheld?
The Loc8tor Plus Handheld is the size of a mobile phone
is 11.0cm (4.3”) high x 5.3cm (2.1”) wide x 1.6cm (0.6”) deep.
The Loc8tor Pet and Loc8tor Lite handhelds are in a handy credit card size
86mm x 54mm x 6mm
3.4” (H) x 2.13” (W) x 0.24” thick
The Loc8tor Plus Handheld including batteries weighs approximately 70g (2.5 ounces)
The Loc8tor Pet and Loc8tor Lite handheld are about Weight 20 grams (0.7oz)
The Handheld volume at its loudest is 90dB.
If you have a Panic Tag and it is set in Alert mode you can press the Panic button. This will cause the Loc8tor Handheld to vibrate and set off an audio alarm to help you find it. One Panic Tag is supplied with each Loc8tor Plus and additional Tags are available separately.
How many Tags can be monitored with each Handheld?
The Loc8tor Plus can monitor up to 24 personalised Tags, while the Loc8tor Pet and the Loc8tor Lite can monitor up to 4 Tags
Miniaturised Tags can be quickly and easily attached using a key ring loop or high strength adhesive strips, which are all supplied in the Loc8tor pack.
When you register each new Tag you are able to personalise it so that its name (“Wallet” for example) always appears on the Loc8tor Handheld. In Locate mode you simply select the item you are searching for.
Each Mini Tag is 3cm high x 2cm wide x 0.9cm deep (1.2 x 0.8 x 0.3 inches).
Each Tag including batteries weighs less than 5g (0.2 ounces).
No. Each Tag is uniquely registered to your Handheld during a simple set up process. It is then impossible for other Handhelds to track your Tags.
There are several ways of making the Tag water resistant and here are 2 effective methods:
1. We have 3 types of splashproof tag housings. Please see which one is most relevant to your needs by viewing our Product List.
What type of batteries are used?
The Handheld uses 2 x AAA batteries. Each Tag uses 2 x LR54 or equivalent. Batteries are supplied with all packs.
Battery life will depend on use. Using an example of one locate per day the expected Tag battery life is 2 - 5 months. In Alert mode the Tags and Handheld are constantly transmitting to each other to inform as soon as a Tag goes out of the determined safety zone. As this impacts battery life we recommend only switching Alert mode on when you need it. Usually, the batteries in the Handheld will last approximately 2 months in Alert mode. The Handheld will warn you if any batteries need to be replaced.
The Loc8tor will notify you whenever batteries are low using a battery symbol at the top of the Handheld screen. You can push the blue button at any time to view Tag settings which show details of all Tags and battery warnings. You must periodically test the battery of the Tag by activating a 'locate'.
The Loc8tor Plus Handheld has an easy to remove side cap which gives access to the battery compartment (on the right hand side). Similarly the Tags can be opened using the tip of a pen or other blunt object.Loc8tor GPS Frequently Asked Questions
You need to install Microsoft Silverlight on your computer to view the panel properly. Follow the link to go to our Microsoft Silverlight installation guide.